hi all,
as a seller and buyer on delcampe, i have been stung many times by buyers who after repeated contacts by email have either refused to pay for the stamps or lots they won; or did not read my description about payment rules, and then refused to pay. in either case, i was the loser and not paid. seb delcampe does have a mechanism in place to make your case for this and i surely use it, and i must say with great success. but i believe there are no rules present when a person joins the site to warn them of this bad behavior; or a warning on each and every auction that is placed on the site. i suggest to mr. delcampe that a warning of non-payment and 0 ratings more than an allowable amount makes for automatic suspension from the site. this should make the bidders more responsible for their actions. now as to the fairness, i also realize that computers break down and that human beings are beset by personal tragedies and problems. i am not an ogre and wish for someone to suffer at my hands. payments are sent and lost in the mails as this has happened to me. and a negative rating can happen for a number of reasons. this is why i leave it to mr. delcampe to use his wise judgement in settling the disputes as this is his site. all i ask is that a warning be put on the auctions and in the rules. thanks for the right to speak, it is more than g.w. bush gives in my country.
a bientot,
cajunsr.
hi all,
as a seller and buyer on delcampe, i have been stung many times by buyers who after repeated contacts by email have either refused to pay for the stamps or lots they won; or did not read my description about payment rules, and then refused to pay. in either case, i was the loser and not paid. seb delcampe does have a mechanism in place to make your case for this and i surely use it, and i must say with great success. but i believe there are no rules present when a person joins the site to warn them of this bad behavior; or a warning on each and every auction that is placed on the site. i suggest to mr. delcampe that a warning of non-payment and 0 ratings more than an allowable amount makes for automatic suspension from the site. this should make the bidders more responsible for their actions. now as to the fairness, i also realize that computers break down and that human beings are beset by personal tragedies and problems. i am not an ogre and wish for someone to suffer at my hands. payments are sent and lost in the mails as this has happened to me. and a negative rating can happen for a number of reasons. this is why i leave it to mr. delcampe to use his wise judgement in settling the disputes as this is his site. all i ask is that a warning be put on the auctions and in the rules. thanks for the right to speak, it is more than g.w. bush gives in my country.
a bientot,
cajunsr.
but i believe there are no rules present when a person joins the site to warn them of this bad behavior; or a warning on each and every auction that is placed on the site. i suggest to mr. delcampe that a warning of non-payment and 0 ratings more than an allowable amount makes for automatic suspension from the site.
and a negative rating can happen for a number of reasons. this is why i leave it to mr. delcampe to use his wise judgement in settling the disputes as this is his site. all i ask is that a warning be put on the auctions and in the rules.
Why warn someone that there is repercution on bad behaviour ? Is this not an ordinary rule of society..?
I can not see any use in this, to confront people every single auction with such a negative statement/atmosphere?
If people get repetitive 0% feedbacks their account is cancelled by Seb as soon as someone notifies him of this, or as soon as the system detects this. It is not too much trouble for a seller who is bothered by this to send a small message to Seb.